This week marked the year anniversary of the start of the 100 day challenge which introduced me to the Personalised Care programme, how different my life is now to that first day when I turned up not really having a clue what I was about to become a part of!
On the year anniversary, fittingly I attended an event run by Nesta’s People Powered Results team along with other people who have taken part in a 100 day challenge across the country. Whilst people’s efforts were focused on different outcomes within their own challenges, it was really helpful to hear the successes but also challenges of other teams. It appeared to me that teams that had been focused on a particular department made far greater sustainable change than those teams that were across organisations (like mine). On the whole though the feel was small scale rapid testing was a really great way to give frontline staff a voice and put ideas in to action quickly, that may not otherwise be given the chance. I found myself thinking that ideally the workforce development training I plan to do will go across organisations and skill mixes; based on my above observations how do we ensure change is sustainable?
Idea 11: Identify champions within teams to continue shouting about the importance of personalised care and keep the energy within the teams
Locally, we have begun discussions about how workforce development may look; considering we have a STP to work with, do we start small around localities or go big?! We know that staff from different organisations have already received a degree of training on self-management/ health coaching/ how to have a different conversation. I’m wondering if there are elements of all that would be great to pull together to create a programme that will be applicable to all staff interacting with people in line with the Personalised Care programme? This discussion was just the teeniest tip of the iceberg and the beginning of many more discussions to come, but it was great to get started!
Idea 12: Reach out to learning and development departments to understand what level of training staff already have access to with regards to health coaching (or similar) across all the organisations in the STP.
Key thoughts this week…
- It was really lovely reading the first responses to the questionnaire I distributed to community therapists – there are some really inspiring stories which need to be championed and shared, which most certainly demonstrated personalised care
- Small scale rapid testing is great but how do we upscale it AND make it sustainable.
- This job role has the potentially to grow and grow and grow!
Achievements this week…
- Successfully dredged back through my mind to secondary school IT classes to create an excel spread sheet for the questionnaire responses – it looks pretty good if I do say so myself, although it may not make sense to anyone else!!
- Improved my understanding of how my STP is currently doing in line with NHSE’s Personalised Care programme targets
- Sharing my experience of self-management/ health coaching training from a clinical perspective and the influence of this on my practice to help shape the work we plan to do
- ✓ Idea 4: Start a map of how systems interact and link locally which could be shared with clinical staff to improve knowledge and understanding
Next week I plan to…
- Attend a STP event to celebrate National AHP day on Monday 15th October
- Hear more about exciting projects going on already within the STP that may align with the programme
- Reach out to further teams to get more responses to the questionnaire on staff’s current perceptions of personalisation of care within their current practice.
Personalised Care Mission 