Week 8 (5th – 9th December 2018)

My endeavour to capture the level of personalised care staff are giving continues as unfortunately I have not received the number of responses I had anticipated just yet, therefore I have decided to..

Idea 14: change the delivery method of the questionnaire and create an online survey of the same questions to see whether this increases response rate

Idea 15: in order to increase the pace and number of responses – connect with the 3rd CCG in the STP so all community therapists have been sent the survey link to have a holistic picture

I really believe that recognition of frontline staff’s current practice needs to be celebrated and form the foundation of any personalised care training package. The data I have collated to date will form part of the discussion I will have with teams when I head out to meet them over the next few weeks. So far the responses show that within the resources available personalised care is given, but there can be barriers around multi organisational input.

Idea 16: When meeting with therapy teams, explore the options where budgets (whether that be personal health budgets or joint budgets) could provide better outcomes for people

This week I attended my second Strategic Co-Production group whereby we had the ambitious task to complete our input on a piece of work over the last few months, to take back to the STP leads. The respect the members show for each other, their own experiences but also the way they acknowledge and respect the effort that has been put in by organisations on the piece of work they are supporting with, blows me away. The Co-Production group have done a marvellous job and this piece of work has now been handed back to the STP leads; I really look forward to seeing what the Co-Production group will be supporting next and watching this process evolve!

We have decided to have an event in December to showcase all of the great work going on that aligns to the Personalised Care Programme. The focus of the event will be people who are receiving personalised care and the importance of having a ‘different conversation’ with people. When deciding on speakers, I was asked if I would present with regards to my frontline experience and the consideration for workforce development. Now public speaking is not my forte AT ALL and I quickly demonstrated the shade of red I will go on the day!! I have agreed however to talk about a special lady who is very close to my heart and the journey we went on together before, during and now after the 100 day challenge that kicked off my enthusiasm for this programme.

Key thoughts this week…

  • Co-Production is incredibly valuable and although new to this group I am proud of the work they have completed
  • December is fast approaching therefore it’s time to develop event planning skills…
  • Remembering a very special patient to me and sharing her story with people will be really lovely; hopefully practice, practice and more practice will give me confidence in doing so in front of lots of people!

Achievements this week…

  • My Mary Seacole assignments have been submitted so I have finished the course :)Hooray!
  • I facilitated feedback of the Strategic Co-Production groups work back to STP leads
  • All core community therapy teams across the STP have been contacted and now have access to the questionnaire/ survey

Plans for next week…

  • Head to London to meet with NHS England colleagues, round 1 of 2!
  • Continue event planning
  • Collate the further data obtained from questionnaire responses

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